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Terms of Service

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These terms govern your use of the Vidyst app for macOS, Vidyst Remote for iPhone and iPad, your Vidyst account, the account dashboard (studio.vidyst.com), the guest join page (guest.vidyst.com) and this website (together, the "Service"). By using the Service you agree to these terms and to our Privacy Policy, which explains how we handle your information.

Your account

You need an account to use the Vidyst app and dashboard. You are responsible for activity under your account and for keeping your sign-in method secure. You must be old enough to form a binding contract where you live, and in any case at least 13 years old (or 16 where local law sets a higher age).

Guests

Guests join a host's show from a browser and don't need an account. By joining, a guest agrees to these terms. The host decides whether guests appear in their stream or recordings; guests should only join shows they are comfortable appearing in.

License

We grant you a personal, non-exclusive, non-transferable license to install and use the app on Macs you own or control, according to your plan. You may not reverse engineer, resell or redistribute the app except where the law allows it.

The same license covers Vidyst Remote on iPhones and iPads you own or control. The remote is free to download and is not sold separately; it needs a Mac running Vidyst, signed in to your account, on the same local network.

Your content

You own everything you stream and record. We do not claim any rights to your content, and your audio and video are processed on your Mac rather than stored by us. You are responsible for having the rights to what you broadcast, including the consent of guests and anyone else who appears, and for complying with the terms of every platform you stream to.

YouTube

Vidyst uses YouTube API Services to create and run your live broadcasts and to show your live chat and statistics. Connecting YouTube is optional. By connecting YouTube or using any YouTube feature in Vidyst, you agree to be bound by the YouTube Terms of Service, and Google's handling of your data is described in the Google Privacy Policy. What we access from your YouTube account, and how we use, store, protect and delete it, is described in our Privacy Policy.

You can disconnect YouTube in Vidyst at any time, or remove Vidyst's access from your Google security settings page. Vidyst is not endorsed by or affiliated with YouTube or Google.

Twitch

If you connect Twitch, you agree to the Twitch Terms of Service. You can disconnect Twitch in Vidyst at any time. Vidyst is not endorsed by or affiliated with Twitch.

Vidyst Remote and the App Store

Vidyst Remote controls Vidyst on your Mac over your local network. A paired device can do real things to a real show, including going live and starting and stopping a recording, so only allow devices you trust and remove any you no longer use in Vidyst › Settings › Remote. You are responsible for what is done through a device you have allowed. Help with pairing is on our support page.

These terms apply to Vidyst Remote alongside Apple's Licensed Application End User License Agreement, which applies to every app downloaded from the App Store. Where the two differ, these terms govern, except that the following always apply:

  • This agreement is between you and Vidyst only, not Apple. Vidyst, not Apple, is responsible for the app and its contents.
  • Your license to use Vidyst Remote is limited to Apple-branded devices you own or control, as permitted by the Usage Rules in the App Store Terms of Service.
  • Apple has no obligation to provide any maintenance or support for Vidyst Remote. Support is ours to give: see our support page.
  • Apple gives no warranty for the app. If it fails to conform to any warranty that does apply, you may tell Apple and Apple will refund the purchase price, if any; Apple has no other warranty obligation, and any further claim is ours to answer.
  • Vidyst, not Apple, is responsible for any claim about the app, including product liability, a failure to meet a legal or regulatory requirement, and claims under consumer protection or privacy law, and for investigating and settling any claim that it infringes someone's intellectual property.
  • You confirm that you are not in a country subject to a U.S. Government embargo or designated as supporting terrorism, and that you are not on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these terms as they apply to Vidyst Remote, and may enforce them against you.

Plans and billing

  • The Vidyst app requires a paid plan. You can start a 14-day free trial with no payment method on file. You are not charged when the trial ends; to keep using Vidyst, choose a plan.
  • Payments are processed by Dodo Payments, the merchant of record for your purchase: it sells you the subscription, charges you, and collects and pays the sales tax, VAT or GST that applies where you live, and its own terms of sale apply to the payment. Subscriptions bought earlier through Razorpay keep being billed by Razorpay until they end. We never receive your full card or bank details.
  • Plans renew automatically until cancelled. You can cancel at any time from your dashboard; your plan stays active until the end of the current billing period.
  • Prices are shown on the pricing page and may change with notice before your next renewal.
  • Except where required by law, payments are non-refundable.

Acceptable use

Do not use the Service to:

  • break the law or infringe anyone's rights, including copyright and privacy;
  • broadcast or record people without the consent the law requires;
  • harass, threaten or harm others, or share content that exploits children;
  • distribute malware, or access accounts, systems or data you are not authorized to;
  • violate the terms or policies of YouTube, Twitch or any other platform you connect, or misuse their APIs; or
  • interfere with, overload or attempt to bypass the security or limits of the Service.

Third-party services

The Service connects to platforms such as YouTube, Twitch and custom RTMP servers. Those services are governed by their own terms and policies. We are not responsible for their availability, their decisions about your account or content, or how they handle your content.

Disclaimers

The Service is provided "as is" and "as available". Live streaming depends on your hardware, network and third-party platforms, and we cannot guarantee that every stream or recording will be uninterrupted or error-free. Vidyst Remote depends on your local network as well, so treat it as a convenience rather than the only way to reach your Mac during a show.

Limitation of liability

To the fullest extent permitted by law, Vidyst is not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.

Termination and deletion

You can stop using the Service at any time. To delete your account and the data we hold, email support@vidyst.com; disconnecting YouTube or Twitch deletes the stored access to that platform immediately. We may suspend or terminate accounts that violate these terms, and when an account ends we delete its data as described in our Privacy Policy.

Changes

We may update these terms. If changes are material, we will update the date above and notify you in the app. Continuing to use the Service means you accept the updated terms.

Contact

Questions about these terms? Email hello@vidyst.com. See also our Privacy Policy and Support.